Vivantio Limited ("we" or "us") take your privacy seriously. This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.

Please read this Privacy Policy carefully as once you use our website and/or our product and/or services ("Services") you will be regarded as having read and accepted this Privacy Policy. You must not use our website or our Services if you do not accept this Privacy Policy.

Vivantio Limited (company number 4952363) is the data controller in relation to the Services and your personal data. Our registered address is P.O. Box 428, Weston-super-Mare, Somerset, BS23 4WZ. If you have any queries relating to our use of your personal data or any other data protection issues, please contact us at

The information we collect

We will collect personal information about you which you give to us as part of our services, for example, in order to obtain a quote. The provision of the Services to you may also require us to store details of your transactions, together with details of your financial information. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

Purposes for which we use information about you

We may use your personal information for the following purposes:

(a) to enable you to access and use the Services; and/or

(b) to personalise aspects of our overall service to you; and/or

(c) to communicate with you; and/or

(d) to process a transaction between you and a third party.

Passing on information about you

Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information to other third parties where necessary for those third parties to provide additional products or services requested by you or with your prior consent.

Informing you of offers and services which may be of interest

Please also be aware that if you email an enquiry to us, you will be regarded as having given your consent to us providing you with information, offers and services that may be of interest to you. For example, we may e-mail you or send you a letter letting you know how you could save money using our products or services.

We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.

Security

Our website is at "www.vivantio.com" and keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. Sensitive information, for example, your security information and credit card details, is encrypted to minimise the risk of interception during transit.

Transferring your information abroad

Information supplied by you to us will only be transferred abroad by us or our agents for the purpose of performing contractual obligations to you, or when you have given your prior consent to such transfer.

Your Rights

You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.